Shipping policy

Here is the English translation:

Shipping Areas

We deliver orders both within Finland and internationally. If delivery is not available to your location, please contact us by email at info@zeyro.online.

Processing Time

All orders are normally processed within 1–2 business days after we receive your order. After processing, the order is handed over to the shipping carrier.

Shipping Methods

We use all available delivery services, such as Posti, Matkahuolto, DHL, and UPS, depending on the delivery address and order size. The shipping method is chosen based on the best available option.

Delivery Time

Delivery times vary depending on location:

  • Finland: 8–14 business days from shipment

  • EU countries: 8–14 business days

  • Rest of the world: 8–30 business days

Please note that these delivery times are estimates and may be affected by customs processing or carrier delays.

Shipping Costs

We offer free shipping on all orders within Finland and internationally.

Please note for international orders:
International shipments may be subject to customs duties, taxes, or import fees, which are determined by the laws of the destination country. These fees are not included in the order price, and the customer is responsible for paying them upon delivery. We cannot estimate the exact amount of these charges in advance, as they vary by country and product.

Tracking

Once your order has been shipped, you will receive a tracking code by email, allowing you to follow the progress of your delivery.

Delivery Delays and Issues

We are not responsible for delays caused by third parties (e.g., shipping carriers or customs). If your shipment is damaged, lost, or unreasonably delayed, please contact us as soon as possible so we can resolve the issue.